Hi, I’m Gayle. Founder & Office Chaos Coordinator, GM Office Operations & Automation
Gayle Mager has spent 35+ years in office administration, bookkeeping, and operations — working across nonprofits, small businesses, and government. Through GM Office Operations & Automation, she helps small businesses, solopreneurs, and nonprofits get their bookkeeping, day-to-day operations, and repetitive busywork sorted, backed by decades of hands-on experience.
I retired from employment. I didn’t retire from the work.
The Story
For 35 years, I was the person who ran the office.
Admin. Financial management. Payroll. Government operations. Nonprofit administration. Event coordination. I spent my career making sure the back office ran smoothly — and fixing it fast when it didn’t.
I started taking on independent work in 1997 and never really stopped. In 2024, I retired from employment. But I didn’t retire from the work — because the work is the part I love. The systems. The order. The quiet satisfaction of an office that just runs.
Now I bring all of that experience directly to the people who need it most: small businesses, solopreneurs, and nonprofits who need their operations sorted without a six-figure overhead.
I’m not a developer. I’m not an accountant in a big firm. I’m one person, one point of contact — calm, professional, and done right.
The Contractor Distinction
There’s a difference between hiring a virtual assistant and hiring a contract operations professional.
A VA handles the tasks you assign. I assess how your operations actually work, find what’s broken, and build the systems to fix it — then manage the ongoing work from my own office, on my own schedule.
You don’t train me. You don’t manage me. You tell me what outcome you need, and I figure out how to get you there.multifaceted experience allows me to offer comprehensive support tailored to your unique needs.
How I Work
Systems where you can. People where you should.
Not everything should be automated. The trick is knowing what to systematize and what needs a human. I build systems for the repetitive, predictable work — and keep people in the loop for the judgment calls. That balance is what keeps an organization running without making it feel like a machine.
Credentials
- QuickBooks Online Certified ProAdvisor (Intuit)
- Google Workspace Proficient (Nonprofit & Small Business)
- 35+ years office operations and financial management
- Certificate in Public Service Office Administration, Government of Manitoba (2014)
- Project Management Fundamentals, Red River College
- Intro to Human-Centered Design, IDEO U
- Special Events Coordinator Certificate, Manitoba Tourism Education Council
- Independent contractor since 1997
Let’s Connect
I’m excited about the possibility of working together and helping your business reach its full potential. Whether you need comprehensive remote office management or support in specific areas, I’m here to help you navigate the challenges of modern business.
Let’s schedule a consultation to discuss how I can elevate your business operations and drive your success.
Want to know where your operations stand? Start with the free Office Operations Audit.
Or Already know what you need?